PowerKing Chiptuning follows the regulations imposed by the European GDPR in force since 25 May 2018

The page refers to the use of PowerKing Chiptuning services such as: Cookies, NewsLetter, Contact Form and E-commerce.

Privacy Policy

This Application collects some Personal Data from its Users.

DATA PROCESSING HOLDER
PowerKing Chiptuning by Fabio Iura - Via Clivio, 10 - 21036 Gemonio (VA) Email: info@powerking.it

TYPES OF DATA COLLECTED
Among the Personal Data collected by this Application, either independently or through third parties, there are: Name, Email, Cookies and Usage Data.Other Personal Data collected may be indicated in other sections of this privacy policy or through informative texts displayed together with the collection of the Data themselves. The Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application. The possible use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this Application, unless otherwise specified, is aimed at identifying the User and recording the related preferences for purposes strictly related to the provision of the service requested by the User. Failure by the User to provide certain Personal Data may prevent this Application from providing its services. The User assumes the responsibility of the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the Owner from any responsibility towards third parties.

METHOD OF TREATMENT OF COLLECTED DATA

TREATMENT METHOD
The Data Controller processes Users' Personal Data by taking appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data. Processing is carried out using IT and / or telematic tools, with organizational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, categories of appointees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communication agencies) also appointed, if necessary, Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.

PLACE
The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.

TIMES
The Data is processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always request the interruption of the Processing or the cancellation of the Data.
Purposes of the processing of the collected data
The User Data is collected to allow the application to provide its services, as well as for the following purposes: Contacting the User and Statistics. The types of Personal Data used for each purpose are indicated in the specific sections of this document.

DETAILS OF DATA PROCESSING
Personal Data is collected for the following purposes and using the following services:

CONTACT THE USER
Mailing list or newsletter
By registering to the mailing list or to the newsletter, the User's email address is automatically inserted into a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Application may be transmitted. The User's email address could also be added to this list as a result of registering with this Application or after making a purchase. Personal Data collected: surname, email and name.

CONTACT FORM
The User, by filling in the contact form with his own data, consents to their use to respond to requests for information, quotations, or any other nature indicated by the form header. Personal data collected: Name, Email and Various types of Data.

AVERAGE
If you upload images to the website, you should avoid uploading images that include embedded position data (EXIF GPS). Website visitors can download and extract any location data from the images on the website.

COMMENTS
When visitors leave comments on the site, we collect the data shown in the comments form in addition to the visitor's IP address and the browser user agent string to facilitate spam detection.
An anonymized string created from your email address (also known as a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

CONTENT INCORPORATED BY OTHER WEBSITES
Articles on this site may include embedded content (such as videos, images, articles, etc.). The contents incorporated by other websites behave in exactly the same way as if the visitor had visited the other website.
These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are logged in to that website.

STATISTICS
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

ADDITIONAL INFORMATION ON TREATMENT

DEFENSE IN JUDGMENT
The User's Personal Data may be used for defense by the Owner in court or in the stages leading to possible legal action, against improper use of the same or related services by the User.
Specific information
In addition to the information contained in this privacy policy, this Application could provide the User with contextual information regarding specific services, or the collection and processing of Personal Data.

SYSTEM LOG AND MAINTENANCE
For needs related to operation and maintenance, this Application and any third-party services it uses may collect system logs, which are files that record the interactions and that may also contain Personal Data, such as the User IP address.

INFORMATION NOT CONTAINED IN THIS POLICY
More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.

EXERCISE BY USERS
The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of their existence from the Data Controller, to know their content and origin, to verify their accuracy or request their integration , the cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, and to oppose in any case, for legitimate reasons, to their treatment. Requests should be addressed to the Data Controller. This application does not support "do not track" requests. To find out if any third-party services used support them, consult their privacy policies.

CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page. Please therefore consult this page often, taking as reference the date of last modification indicated at the bottom. In the event of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to delete their Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to the Personal Data collected up to that point.

INFORMATION ON THIS PRIVACY POLICY
The Data Controller is responsible for this privacy policy, written starting from forms provided by Iubenda and stored on its servers.

DEFINITIONS AND LEGAL REFERENCES
Personal Data (or Data)
Personal information is any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

USE DATA
It is the personal data collected automatically by the Application (or by the third party applications that it uses), including: the IP addresses or domain names of the computers used by the User that connects to the Application, the addresses in URI notation (Uniform Resource Identifier), the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

USER
The individual who uses this Application, which must coincide with the Interested party or be authorized by him and whose Personal Data are being processed.

INTERESTED
The natural or legal person to whom the Personal Data refers.
Data Processor (or Manager)
The natural person, legal person, public administration and any other body, association or organization appointed by the Data Controller to process Personal Data, in accordance with the provisions of this privacy policy.
Data Controller (or Owner)
The natural person, legal person, public administration and any other entity, association or body which has the responsibility, including jointly with another owner, for decisions concerning the purposes, the methods of processing personal data and the tools used, including the profile of the security, in relation to the functioning and use of this Application. The Data Controller, unless otherwise specified, is the owner of this Website.
The hardware or software tool by which Users' Personal Data are collected.

Cookie

A small portion of data stored within the User's device allows the web application to interface with the site, recognizing the user.

LEGAL REFERENCES
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations set forth in Art. 10 of the Directive n. 95/46 / CE, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, regarding Cookies. This privacy policy applies exclusively to this Application.

COOKIE POLICY
Information on the use of cookies pursuant to Provision no. 229 of 8 May 2014

WHAT ARE COOKIES?
Cookies are small text files that the sites visited by users send to their terminals, where they are stored before being re-transmitted to the same sites on the next visit. The cookies of the so-called "third parties" are, instead, set by a website other than the one the user is visiting. This is because on each site there may be elements (images, maps, sounds, specific links to web pages of other domains, etc.) that reside on servers other than that of the site visited.

WHAT DO COOKIES NEED?
Cookies are used for different purposes: computer authentication, session monitoring, storing information on specific configurations concerning users accessing the server, storing preferences, etc.

THERE ARE DIFFERENT TYPES OF COOKIES
Technicians: These are cookies that are used to browse or provide a service requested by the user. They are not used for other purposes and are normally installed directly by the website owner. Profiling: These are cookies used to track the user's browsing on the net and create profiles on his tastes, habits, choices, etc. With these cookies advertising messages can be transmitted to the user's terminal in line with the preferences already shown by the same user while browsing online.

WHO INSTALLS COOKIES?
Cookies can be proprietary, ie installed by the site you are visiting, or third-party, or installed by sites outside the one you are visiting. For third-party cookies, it is up to the respective owners to obtain the consent to use them and to give the possibility of not installing and / or deleting them, while the site owner remains the responsibility to inform the user of the presence of these cookies.

WHAT COOKIES DOES THE SITE USE?
This site uses proprietary cookies and hosts some scripts that implement third-party services and features that can convey the installation of cookies by the aforementioned. In particular:
Proprietary technical cookies, for which the user's consent is not required: Non-profiling third-party cookies, for which the user's consent is not required: Google Analytics (anonymized); Link to the privacy policy Profiling third-party cookies, for which the burden of obtaining informed consent rests with the legitimate owners: Google+; Link to the privacy policy Facebook; Link to the privacy policy

COOKIE MANAGEMENT
Users of the World Wide Web have the possibility, through the tools made available by browser developers, to have full control over cookies, deleting them, enabling them or preventing them from being downloaded and installed; below are the instructions for configuring the most popular browsers:
Google Chrome: Link to Mozilla Firefox guide: Link to Microsoft Internet Explorer guide: Link to Apple Safari guide: Link to Opera guide: Link to guide

CONSENT
The explicit consent is required by clicking on the "Accept" button on the cookie information bar displayed on each page in order to make use of all the functions of the site.

OTHER CONDITIONS

ORDERS
It is possible to make purchases through our e-commerce for products available on the online platform, or via email for other products to info@powerking.it specifying the car model and the product to be ordered.
All orders in this mode must be sent in writing (e-mail).
If the orders are made by telephone, we are not liable for any errors in the goods shipped.
All orders placed before 12:00 (within the limits of availability and conditions) will be processed on the same day.

PRICES 
Unless otherwise agreed, orders will be processed according to the prices in effect on their issue date. The prices in this price list are expressed in Euro (€) and include VAT and replace and cancel the previous ones in full, together with any other previous communication on the subject. Any promotional discounts for private individuals do not change the list price, and at the same price the discounts provided for operators in the sector will be applied.PowerKing Chiptuning reserves the right to change the prices on the site without notice. Price changes are NOT retroactive. The packaging is included in the price.

PAYMENT

Payment by Credit Card and / or PayPal Account (fast, secure and free. The goods will be sent once the transfer is complete)

Bank transfer in advance (it takes 1-2 days to be registered, the goods will be sent once the transfer has taken place)

PostePay top-up (immediate)

Cash on delivery (the latter for maximum amounts of € 990.00 only for cash with the addition of the relative courier fees, equal to 2% with a minimum of € 5.00 + VAT if sent with GLS and equal to € 8.00 + VAT if shipped with DHL).

For other types of payment, any delay will automatically generate the suspension of deliveries and any other services or services in progress.
Without prejudice to the legal actions that PowerKing Chiptuning intends to pursue, an interest will be applied equal to the discount rate published from time to time by the Bank of Italy, plus a penalty of 2% monthly, on the amount of the value due, calculated from the date expiry date on the date of actual payment.

TRANSPORT 
Shipping via courier DHL or GLS, or through your staff, Delivery time: on average 2 working days, in the case of empty delivery, the costs of storage and redelivery are borne by the buyer . The goods travel at the buyer's risk and peril. Damages, deficiencies or damage occurred during transport must be reported to the carrier. Any claim for goods received and not in accordance with the order must be notified in writing within 7 days of receipt.
The delivery takes place on average in 1/2 working days except for unforeseen events or delays due to the courier.

WARRANTY and RETURNED GOODS 

The guarantee is valid for 1 or 2 years, depending on the type of product.
Any warranty application will be forfeited should a bad use of our products be found, such as incorrect installations, tampering with details, maintenance omissions or any other form of negligence on the part of the installer or user.
The control units sent for the modification of the software are NOT covered by warranty as the PowerKing Chiptuning cannot ascertain any damage caused before or during transport not caused by it.

The software modification files are tested, consequently NO guarantee is issued, since it is certain that no damage can be caused to the engine by such modification.

The Customer is advised that shipments relating to warranty requests that meet the following conditions will be accepted:

  • Authorization for the return agreed with our sales office;
  • Shipping charged to the customer;
  • The material must not be disassembled or washed;
  • Number and invoice date proving the purchase;
  • Serial number (if present);
  • Declaration of the defect found;
  • Declaration of the kilometers traveled;
  • Transport document with reason "Return inspection under warranty".
  • The response of our technical assistance service is final.

To avoid unnecessary loss of time and money, please evaluate the actual need to send warranty requests to our office.

We inform that it will follow a regular invoice for every type of intervention related to requests for unrecognized guarantees, therefore disassembly, replacement of the component and transport costs.

Therefore, we invite you to scrupulously follow the procedure we have requested, in order to avoid unpleasant incidents.

In the absence of the transport document, no analysis will be performed and, after 7 working days, if this document is not received, the product will be returned to the sender or scrapped.

The PowerKing Chiptuning recognizes the guarantee of the products marketed from 1 to 2 years (depending on the type of product) starting from the date of sale: complete turbochargers, complete central bodies, additional control units and exhaust pipes.

Each warranty application is not valid for: incorrect installation, product tampering, negligence by the installer and omission or poor maintenance.

PowerKing Chiptuning economically recognizes only the value of the component and transport, without additional costs.

PowerKing Chiptuning does not accept returns due to non-conformity of the product if the order was made verbally and not written. For this reason, we suggest sending it by e-mail to info@powerking.it with the subject "Order"; alternatively, it is possible to purchase through E-Commerce.

For returned merchandise, if accepted due to an error in the order by the customer, a flat-rate credit reduction of 15% will be applied to cover management, control and remittance expenses.

The aforementioned conditions are considered unconditionally accepted upon receipt of written or verbal orders.

IMPORTANT!

The data listed here and CV - NM values ​​correspond to our measurements and may vary depending on the state of the engine and mileage.
RaceChip control unit increments are taken directly from their database and correspond to their declarations.
PowerKing is not obliged to make any kind of compensation if the increases declared by RaceChip were not fully in agreement with any measurements.

The aforementioned conditions are considered unconditionally accepted upon receipt of written or verbal orders.
The Court of Gavirate (VA) is exclusively competent for any dispute.   

RESPONSIBILITY'
When proceeding with a verbal and / or written order, the Customer is aware that, with the required processing, the use of the car is for diagnostic use on a roller or agonistic bench, therefore it can only be used during trade shows , competitions, exhibitions officially recognized by the competent authorities or in private circuits, therefore right now the workshop and the manufacturer of the spare parts used are relieved of any present or future responsibility concerning the aforementioned intervention.
It will be the Customer's responsibility to proceed with a possible homologation of the new outfitting of the car and will be responsible for the fulfillment of the highway code and tax laws.
The elimination and / or total or partial modification of anti-pollution components (sometimes indispensable) is carried out to allow the search for the cause of the fault to the various components in a precise and safe manner. Once the problem has been solved, the Customer is obliged to restore the car based on the homologation indicated on the registration certificate. The car in these conditions cannot circulate on the road.
The only commitment of PowerKing Chiptuning is the 24-month warranty on spare parts used for manufacturing defects, excluding modifications, preparations and experiments. Being aware that the requested processes are particularly complex and elaborate and that unexpected events may occur, if further processing of the car is necessary, the Customer will take care of leaving the car at the site for the days necessary for resolution. The costs for a possible need for a replacement car will be charged to the Customer.
The Customer declares to be aware that when he decides to reprogram with the original file or to update the engine control unit via the car manufacturer, he will lose the modification made. Should you request a new calibration of the engine control unit, you are aware that the work will not be under warranty and that, therefore, the costs will be charged to the Customer.
In several cases it is necessary to open the control unit completely. It is a risky operation, which is carried out with the utmost care and extreme caution, to avoid damaging the control unit itself irreparably. The Customer accepts these conditions from now without any compensation. Under no circumstances will PowerKing Chiptuning be held responsible for damage caused to the control unit during opening.
The Customer authorizes to carry out the tests on any type of road, the execution of all the other works that will be necessary in connection with the operations described above and also to have the total or partial repair performed by third parties.
The Customer acknowledges that if he were to bring a car to the PowerKing Chiptuning office, the same could take photos / videos of the car for advertising purposes, guaranteeing privacy and obscuring salient data (license plate, etc).
Lastly, the Customer acknowledges that all the costs indicated on this price list and / or on our website www.powerking.it are excluded of any shipping costs and work on the original control unit. A cost estimate can be requested without obligation.
PowerKing Chiptuning produces and trades tested and safe items, offers optimal assistance and therefore declares to not respond in any case to engine malfunction or unresolved failure, to any damage or failure that may occur on the car after the installation of its products since the problem is to be found from other parts and not from the product or service offered by PowerKing.
The FAP / DPF malfunction indicator lights do not respond because only the lighting of the engine failure warning light may depend on other causes. It may therefore be impossible to completely switch off the engine failure warning light.
In the event that, following an update of the ECU by the concessionaire / parent company, there is a problem that had never occurred before this update, the PowerKing Chiptuning will not perform any further warranty work but it will be all charged of the Customer.
The aforementioned conditions are considered unconditionally accepted upon receipt of written or verbal orders.

All texts, images and multimedia contents of this website (and of our social networks) are covered by copyright, it is therefore forbidden to copy, replicate, disseminate them for own purposes without requesting authorization.

These conditions are intended to be read and explicitly accepted at the time of the order.